A few facts that make it easier to keep gambling in proportion.

• House edge is built in. Every table and every slot returns slightly less than it takes in over time. Baccarat and blackjack have edges of around 1–2%; slots vary widely, with published RTP figures typically between 94% and 97%. No strategy, pattern or system removes the edge.
• Rounds are independent. A slot that has not paid for an hour is not "due". A shoe that has dealt eight banker wins in a row is not "cold". The next result has the same odds as the last one.
• Volatility changes the ride, not the destination. High-volatility slots produce long dry spells and occasional big hits; low-volatility ones pay small and often. Both converge on the same RTP over enough spins. Choose the one whose swings you can afford, not the one whose jackpot looks biggest.
• Bonuses are not free money. Every deposit match and cashback carries a playthrough requirement, and playthrough means more rounds against the house edge. Read the terms and count a bonus as extra playing time, never as extra Balance.
• Speed cuts both ways. Nova is built to be fast — deposits credit in minutes and withdrawals go out automatically. That makes it easy to play, and just as easy to redeposit on impulse. Set a daily limit before you need one.

• Deposit once per session, from a fixed amount you moved to your wallet earlier that day, rather than topping up from an exchange balance mid-session.
• Withdraw wins on the day you make them. Leaving them on the site turns a win into a stake.
• Keep a note of net results for the month. Most players overestimate wins and underestimate losses; the export tool below gives you the real figure.
• Never play to fix a mood. If you are logging in because you are bored, upset or stressed, the odds of stopping at your limit are much worse than usual.
• Tell someone what your limit is. A limit that somebody else knows about is far easier to keep.

Answer honestly, thinking about the last few months.

1. Have you spent more on gambling than you meant to, more than once?
2. Do you find yourself thinking about your next session while doing other things?
3. Have you gone back the next day to try to recover a loss?
4. Have you told a partner, family member or friend less than the truth about how much you play?
5. Have you borrowed, sold something or dipped into savings to fund a deposit?
6. Do you feel irritable or flat on days when you cannot play?
7. Has gambling caused an argument, a missed obligation or a problem at work or school?
8. Have you tried to cut back and found you could not?

How to read it: one or two "yes" answers are a signal to set a limit today. Three or more mean the pattern is worth taking seriously — use a time-out and talk to one of the services listed below. This is a screening aid, not a diagnosis; a professional can give you a proper assessment.

Every tool below is free, and all of them can be set through the in-site support chat. Once a limit is in place, it cannot be loosened until the cooling period shown next to it has passed.

Self-exclusion is processed within 24 hours of the request. Any open Balance is returned to a TRC-20 address you nominate before the exclusion begins; rewards that had not yet been claimed are forfeited.

Problem gambling rarely arrives all at once. These are the changes players and the people around them most often notice first, months before anything looks like a crisis.

• Sessions that start "for ten minutes" and end hours later, more and more often.
• Depositing at unusual hours — late at night, first thing in the morning, during work.
• Raising the stake after a loss rather than after a win.
• Checking the balance or the promotions page compulsively, even when not intending to play.
• A growing gap between what you tell yourself you have spent and what the export shows.
• Skipping meals, sleep, social plans or work to keep a session going.
• Relief, rather than enjoyment, as the main feeling after a win.

Spotting two or three of these is the right moment to set a deposit limit or take a short time-out — while it is still a small adjustment rather than a rescue.

Family members and friends are often the first to notice. Signs include secrecy about money, unexplained borrowing, mood swings tied to wins and losses, and a growing amount of time spent on a phone or laptop late at night. You cannot exclude another person's account, but you can point them to this page, and the help lines below will speak to concerned relatives as well as to players. If you believe a Nova account is being used by a minor, tell support and we will act on it.

You do not need to be at crisis point to call. All of the organisations below are free, do not require you to give your name, and will talk to you whether the problem is yours or someone else's.

Korea

• 1336 — Korea Center on Gambling Problems (한국도박문제예방치유원). Call 1336 from any phone, 24 hours a day, for counselling in Korean. Online chat, self-assessment and information on treatment centres are at www.kcgp.or.kr.

Worldwide

• GamCare — free helpline and live chat, plus a structured online support programme. www.gamcare.org.uk
• BeGambleAware — confidential helpline and chat, and a directory of treatment services. www.begambleaware.org
• National Council on Problem Gambling (NCPG) — 1-800-GAMBLER helpline in the United States and a finder for local counsellors. www.ncpgambling.org
• Gamblers Anonymous — peer-led meetings in many countries and an online meeting schedule. www.gamblersanonymous.org

If you are outside Korea, contact the organisation for your region or a local mental-health service. Many countries also run a national helpline; a search for "gambling helpline" plus your country name will usually find it.

• Every limit, time-out and self-exclusion request is actioned within 24 hours, and self-exclusion is never reversed early, however the request is phrased.
• We do not send promotional email to accounts that are in a time-out or self-excluded, and we do not target them with reactivation offers afterwards.
• Registration requires an explicit confirmation of being 19 or older, and accounts found to belong to minors are closed with the Balance returned.
• Marketing for Nova never presents gambling as income, a solution to money trouble or a skill that can be mastered, and every campaign carries a responsible-play notice.
• Our monitoring flags sharp changes in deposit size, frequency or session length. When that happens we contact the account holder with a reminder of the tools on this page, and in serious cases we pause the account.
• Support staff are trained to recognise the signs of problem gambling and to steer the conversation towards the help lines above rather than towards continued play.